Our delivery info
Let’s get your sleep sorted, with fast and free delivery, old mattress recycle, divan bed setup and assembly services and removal of old packaging we also deliver to room of choice. There’s a lot with our premium delivery service!
Our delivery information
We're proud of our outstanding UK-wide delivery service. If you need help or have questions about our delivery process, you're in the right place.It’s important to us that your purchase arrives quickly and safely, so you can enjoy a better night's sleep as soon as possible.
Fast Free Delivery
Yes, it is possible!
Old mattress recycle
Assembly service upon request
4 Hour Time Slots
Don’t wait all day
Design
May include surcharge for Northern Ireland. Contact us for more information.
Marketing
Unable to deliver except some IV and KA postcodes.
Dev System
Free Mainland UK delivery lead time up to 7 working days*
Support
Free Mainland UK delivery lead time up to 7 working days.*
Before your delivery
Most frequent questions and answers
We'll deliver your item on the date emailed to you by our customer service team. For residents of Northern Ireland or those in delivery-restricted postcodes in Scotland and Wales (listed above), our helpful Customer Service team will contact you to confirm your delivery date.
- On the evening before your delivery, the phone number you provided will receive a text message with your 4 hour delivery time slot.
- On the morning of your delivery, you will receive a phone call from our delivery team with the estimated time of your delivery.
If you haven’t received a provisional delivery date for your mattress delivery then you should be able to change your date by emailing our customer service team.
- Yes, you can change the shipping address at checkout.
Yes. We deliver on all bank holidys,
.
You’ll be notified by our service team
On your delivery day
On your delivery day, you can enjoy a hassle-free experience. We’ll contact you with your estimated delivery time and then you can sit back and relax.
You’ll be given an update by our customer service team and third party couriers with a call 30 minutes prior to your delivery.
Unfortunately you can’t track your delivery at the moment. We are still working to advance our systems to ensure a more secure delivery system with tracking.
No problem. Simply, let our customer service team know and they’ll help you out with your order.
A re delivery fee as part of our terms and conditions will apply.
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Usually our free delivery is to the doorstep only. However, if you’d like this service then we can for a small added fee.
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Yes simply add to checkout for a small fee.
Why choose us?
Fast free delivery
No minimum order
Time slot + Call 30 mins
Prior your delivery
Old mattress recycle
Get your old mattress or divan taken away.